Next Generation IT Services Operations for Health and Human Services
This opportunity is closed
The response deadline has passed. Review the details for future reference or to track similar opportunities.
The Department of Health and Human Services is procuring Next Generation IT Services (NGITS) Operations Services to support OCIO/OPS operations. Key requirements include service desk support, infrastructure support, security operations, and hardware/software maintenance for effective IT system management over an 18-month period.
Contract Details
- Awarded Amount
- est. $792K – $29.1MSimilar contracts award $19K – $299K (median $69K, 120,674 awards)Above typical range
- Period of Performance
- 18 months
- NAICS Codes
- PSC Codei
- DE01
- Place of Performance
- Rockville, MD, USA
Agency & Contact
Contracting Organization
- Agency
- HEALTH AND HUMAN SERVICES, DEPARTMENT OF
Point of Contact
Key Dates
Description
The contractor provides a range of services to support OCIO/OPS operations and provides IT support to OCIO/OPS customers. The services include service desk, desk side support, infrastructure support, security operations, network operations, managing service requests, proactive monitoring, and hardware and software maintenance and support. The contractor ensures the smooth operation of the organization's IT infrastructure, resolves technical issues, implements upgrades and updates, and provides proactive monitoring and maintenance to optimize performance and minimize downtime. The contractor enables the organization to effectively utilize technology and ensure the reliability, security and efficiency of IT systems to minimize downtime. The total
period of performance is 18 months, inclusive of option periods. Albert Nguyen Alternative
Point of Contact Tory Estabrook Contracting . SUITE 400 (No Street Address
2) ROCKVILLE, MD 20857 USA to this opportunity.
Get matched to contracts like this daily
Free AI-powered contract matching for your business.