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The Department of Defense is procuring a commercial mass text messaging subscription service for the 2nd Brigade at Fort Hood, TX. This service aims to enhance communication with soldiers and their families through a platform that supports SMS and MMS messaging, along with dedicated support and training. Key requirements include a pre-paid bundle of 600,000 message credits and a dedicated phone number for message delivery.
The contractor will provide a mass text messaging platform that allows the sending of SMS and MMS messages, along with necessary support and training for government users.
The MICC FORT HOOD, on behalf of the 2nd Brigade (2BDE) at Fort Hood, TX, has a requirement for a commercial, subscription-based mass text messaging platform. Purpose: This service will provide a direct and immediate communication pathway to soldiers and their families for community events, family readiness group (FRG) activities, and other non-operational announcements. The
objective is to replace less effective, traditional communication methods and improve community engagement and morale. Key
Requirements: The Government requires a commercial-off-the-shelf (COTS) solution that includes, at a minimum: A pre-paid bundle of 600,000 message credits to be delivered at the start of the performance period. The capability to send both SMS (text only) and MMS (multimedia/picture) messages. A dedicated, high-volume, A2P 10DLC registered phone number to ensure message deliverability. Dedicated onboarding assistance to train the Government user on the platform. An assigned account manager for ongoing customer and technical support. Contract Details: This acquisition will be a Firm-Fixed-Price (FFP) contract. The anticipated
Period of Performance is one (1) twelve-month base year, with one (1) one-year option period. This requirement is a 100% Small Business Set-Aside. All interested and capable small businesses under NAICS Code 517121 are encouraged to respond. Interested parties are responsible for reviewing all
attachments to the solicitation, including the Performance Work Statement (PWS), for full requirement details. Quotes must be submitted by the response date and time listed in the solicitation. SSG Jeffrey Marlon Alternative
Point of Contact Dylan Hanback Contracting (No Street Address
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