Pharmacy Patient Workflow Tracking System
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The response deadline has passed. Review the details for future reference or to track similar opportunities.
The Indian Health Service is seeking a computerized pharmacy patient tracking system to improve workflow and reduce patient wait times while maintaining HIPAA compliance. The system should include electronic check-in, queuing, public notifications, and reporting capabilities.
Scope & Requirements
Provide a computerized pharmacy patient tracking system with electronic check-in, queuing, public notifications, and reporting capabilities to improve workflow and reduce patient wait times while maintaining HIPAA compliance.
Deliverables
- Electronic patient check-in system
- Ticketing and queuing system
- Public display notifications
- Audio announcements
- Reporting capabilities
Contract Details
- Contract Value
- $4K – $473K per task orderIDIQ ceiling: $34MSimilar contracts award $4K – $473K (median $34K, 78,152 awards)
- Period of Performance
- One base year with four one-year option periods
- NAICS Codes
- Place of Performance
- Window Rock, AZ, USA
- Set-Asides
- 8(a), EDWOSB, HUBZone, SDVOSB, WOSB
Qualifications & Eligibility
- Set-Aside Category
- Buy Indian Act (25 U.S.C. 47) and set aside programs under the Small Business Act (41 U.S.C. 3104)
- NAICS Size Standard
- $34.0 million
- Past Performance
- Current and past performance history for the same or similar requirement
- Required Registrations
- SAM.gov
Agency & Contact
Contracting Organization
- Agency
- HEALTH AND HUMAN SERVICES, DEPARTMENT OF
- Sub-Agency
- Indian Health Service
- Office
- Gallup Service Unit
Point of Contact
Key Dates
Description
The Indian Health Service, Gallup Service Unit is issuing this sources-sought notice (SSN) to identify capable Indian-owned, economic enterprises – large (IEE) or small (ISBEE) – that can provide a computerized pharmacy patient tracking system. The system should provide electronic patient check-in, ticketing, queuing, routing, public display notifications, audio announcements, and reporting capabilities that support pharmacy workflow and reduce patient wait times while protecting patient privacy. Contractors must maintain uninterrupted operation of the system, ensure continued compliance with HIPAA privacy
requirements by using ticket numbers rather than patient names for public announcements, provide technical support, upgrades, maintenance, and hardware warranty services to prevent operational disruption, and sustain reporting capabilities used by pharmacy supervisors to monitor waiting times, visit volumes, and workflow efficiency. The
period of performance will include a base period of one year from the time of award with four (4) one-year option periods. Other capable firms are also invited to respond to this SSN. The
Contracting Officer will consider responses for Buy Indian Act (25 U.S.C.
47) opportunities first, then for set aside programs under the Small Business Act (41 U.S.C. 3104). The applicable North American Industry System (NAICS) code assigned to this requirement is 541512- Computer Systems Design Services with a small business size standard of $34.0 million.
THIS IS NOT A SOLICITATION. Information collected from this notice is purely for market research only and will be used to determine the
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