Mission Voice System Acquisition

The National Aeronautics and Space Administration (NASA) Information Technology Procurement Office (ITPO) is hereby soliciting information from industry on next-generation mission voice communication systems to support launch processing, countdown, and mission execution for Artemis and future programs. NASA ITPO is seeking capability statements for Kennedy Space Center (KSC) from all interested parties, including all socioeconomic categories of Small Businesses and Historically Black Colleges and Universities (HBCU)/Minority Institutions (MI) for the purposes of determining the appropriate level of competition and/or small business subcontracting goals for Mission Voice System. The Government reserves the right to consider a Small, 8(a), Women-owned (WOSB), Service-Disabled Veteran (SD-VOSB), Economically Disadvantaged Women-owned Small Business (EDWOSB) or HUBZone business set-aside based on responses received. Current voice architectures rely heavily on legacy TDM/T1-based infrastructure, which introduces limitations in flexibility, scalability, and long-term sustainment.

Objective: Identify robust, resilient, IP-based voice communication solutions that eliminate or minimize T1 dependency, support mission-critical operations, enable seamless inter-center communication, and provide high availability and scalability. Scope of

Requirements Architecture

Requirements Native IP/SIP-based architecture Support RTP / SRTP and SIP signaling Operate without T1 circuits (preferred) Interface with legacy TDM systems if required No single point of failure Geographic redundancy Performance

Requirements ≤150 ms end-to-end latency Support 500+ users scalable to 1,000+ Conference loops / party-line communications Reliable Push-to-Talk (PTT) Deterministic performance under load Inter-Center Communication Secure IP trunking between NASA centers Multi-site routing and failover capability Support degraded network conditions Reliability & Availability 99.999% availability Automatic failover at all levels Redundant call control and media paths Graceful degradation Cybersecurity

Requirements Encryption (TLS, SRTP) Role-based access control Alignment with NIST 800-53 Protection against spoofing and DoS attacks Operations & Maintainability Centralized monitoring Real-time diagnostics Fault isolation capability Software updates without downtime Scalability & Flexibility Rapid reconfiguration of voice loops Support for simulations and testing Automation capabilities Environmental & Deployment Considerations Operation in launch control and remote environments On-prem, hybrid, or cloud deployment options Environmental tolerances Delivery & Schedule Deployment timelines Production capacity Hardware/software lead times Cost Information Procurement cost Licensing Integration Operations & sustainment