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The Department of Veterans Affairs is procuring a unified Patient Elopement and Wandering Prevention (PEW) solution for VISN 21 healthcare facilities. The contractor will provide technical and engineering support to sustain existing systems and develop a standardized platform that enhances patient safety and compliance with cybersecurity requirements.
The contractor will maintain existing PEW systems and develop a modernized platform to ensure patient safety across VISN 21 facilities.
Veterans Integrated Service Network (VISN) 21 Patient Elopement & Wandering Prevention Systems Sustainment and Standardization I.
Background: The Department of Veterans Affairs (VA) Sierra Pacific Network (VISN
21) operates multiple Patient Elopement and Wandering (PEW) Prevention Systems across its healthcare facilities to protect vulnerable patient populations at risk of elopement, wandering, or unauthorized exit. These technologies are essential components of patient safety programs in Community Living Centers, inpatient medical units, Emergency Departments, and Behavioral Health settings. Over time, individual facilities have implemented and expanded PEW systems independently, resulting in a mixture of three differing platforms (see table 1), varying generations of hardware, and inconsistent architectural approaches. This diversity increases the complexity of system support, elevates sustainment costs, complicates clinical standardization, and limits VISN-wide operational interoperability. To ensure continuity of patient safety operations while improving future scalability, VISN 21 requires a coordinated effort to maintain its current systems and to develop a unified, enterprise-capable PEW solution that will support all VISN 21 healthcare systems under a common standard. II. Purpose: The purpose of this initiative is to ensure both the sustained operation of existing PEW systems and the advancement of VISN 21 toward a standardized, modernized PEW platform capable of meeting the collective needs of all its facilities. This effort aims to preserve uninterrupted patient safety protections, improve the consistency and reliability of elopement prevention workflows, strengthen compliance with VA cybersecurity and technical
requirements, and establish a uniform, scalable solution for future deployment. The contractor will support these goals by providing technical, engineering, integration, testing, and change management expertise needed to maintain current systems while designing and implementing a forward looking enterprise architecture. Offerors shall develop and propose a solution that directly supports the
objectives and outcomes defined in this Statement of
Objectives (SOO). The Government seeks solutions that demonstrate thoughtful, innovative, and tailored approaches to sustaining existing PEW systems while guiding VISN 21 toward a fully standardized enterprise platform. Offerors are strongly discouraged from simply restating or re-packaging the language of this SOO or any previously released draft materials; instead, proposed solution documents should reflect the offeror s unique technical solution, implementation methodology, and performance approach. The solution submitted by the successful offeror will be incorporated into the resultant Performance Work Statement (PWS) and order and is expected to clearly articulate the tasks,
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