Louisville Background Investigation for Veterans Benefits Administration

Veterans Benefits Administration Louisville Regional 's appointed to handle the affairs of those Veterans and beneficiaries that are in the fiduciary program. All checks are conducted via an internet portal and require no software to be added to the system.

Background: The contractor shall provide web-based applications to authorized Louisville Regional . VA's Fiduciary Program was established to protect Veterans and other beneficiaries who, due to injury, disease, or due to age, are unable to manage their financial affairs. VA will only determine an individual to be unable to manage their financial affairs after receipt of medical documentation or if a court of competent jurisdiction has already made the determination. Upon determining a beneficiary is unable to manage their financial affairs, VA will appoint a fiduciary. The fiduciary, normally chosen by the beneficiary, must undergo an investigation of their suitability to serve. This investigation may include a criminal

background check, review of credit reports, and a personal interview (may be telephonic, virtual, or in-person). Once a complete and thorough investigation has been conducted, the fiduciary is then appointed as a VA-appointed fiduciary. The fiduciary is ultimately responsible to the beneficiary and oversees financial management of the beneficiary s VA benefit payments. Generally, family members or friends serve as fiduciaries for beneficiaries; however, when friends or family members are not able to serve, VA looks for qualified individuals or organizations to serve as a fiduciary. General: This is a non-personnel services contract to provide

background investigations for those individuals being considered for placement as fiduciaries to handle Veteran and/or beneficiaries personal financial transactions. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

Objective: The

objective is to provide quality web-based services with minimal "down time", in order for the regional . Description of Services: The contractor shall provide web-based applications to allow authorized Louisville Regional . The contractor shall perform services in accordance with the contract. The web-based application shall be accessible by authorized VA employees 24/7 as dictated by regular working schedules, workload and overtime availability. The contractor shall provide these services. A fiduciary duty