AI Tools for Medicare Experience Modernization - Request for Information
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The response deadline has passed. Review the details for future reference or to track similar opportunities.
The Centers for Medicare & Medicaid Services (CMS) is seeking information on AI and machine learning platforms that can enhance the Medicare experience for beneficiaries. Key requirements include personalized plan recommendations, conversational AI support, predictive analytics, and call center automation.
Scope & Requirements
The RFI seeks information on AI tools that can improve the Medicare experience for beneficiaries.
Contract Details
- Estimated Value
- Not specifiedSimilar contracts award $4K – $473K (median $34K, 78,152 awards)
- NAICS Codes
- Place of Performance
- Baltimore, MD, USA
Agency & Contact
Contracting Organization
- Agency
- HEALTH AND HUMAN SERVICES, DEPARTMENT OF
- Sub-Agency
- Centers for Medicare & Medicaid Services
Point of Contact
Key Dates
Description
This is a Request for Information (RFI) only.
This is NOT a solicitation for proposals, proposed abstracts, or quotations, and it does not commit the Centers for Medicare and Medicaid Services (CMS) to award a contract now or in the future. Likewise, responding to this RFI does not guarantee participation in or award under any future procurement. The Centers for Medicare & Medicaid Services (CMS) seeks information regarding artificial intelligence (AI) and machine learning (ML) platforms and services that are capable of enhancing the Medicare experience for beneficiaries across digital and voice channels. CMS is interested in solutions that can provide personalized plan recommendations, conversational AI support, predictive analytics, accessible decision support tools, and call center automation to help Medicare beneficiaries make informed plan choices and maximize their coverage. Please see Attachment. Matthew Wendel Alternative
Point of Contact Aaron Blackshire Contracting (No Street Address
2) BALTIMORE, MD 21244 USA to this opportunity. CMS_RFI-Sources Sought_AI Tools for Medicare.gov
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