Closed Captioning Service Level Agreement for Veterans Affairs

Department of Veterans Affairs Program Contracting Activity Central IMPORTANT: Please read this email notice in full BEFORE responding! The Veterans Health Administration (VHA), Program Contracting Activity Central (PCAC) is in the process of planning a requirement in which a contractor will be required to provide Closed Caption Encoder SLA, for the Institute for Learning, Education and Development [ILEAD], Production and Delivery [PD] Service Line in Saint Louis, MO. See the attached DRAFT Product Description regarding the Closed Caption Encoder SLA for full details. The VA is conducting market research and is seeking written responses with information to assist with identifying potential sources that are interested in, and capable of, providing the products described (in whole or in part). Please review the information contained herein and identify whether your company has the capability and interest to provide the services as described. Below is the information included in that form for your company s response. Any response to this notice shall submit clear and convincing documentation demonstrating their capability to satisfy the requirement. The capability documentation should include, at a minimum, the following information with their response: Company Name and Address:

Point of Contact (POC) Name: Email Address: Phone Number: DUNS Number: UEI Number: Mark if your firm is eligible for participation in one of the following small business programs. If so, please indicate the program: [ ] yes [ ] no - Small Business (SB) [ ] yes [ ] no - HUBZone [ ] yes [ ] no - Small Business 8(a) [ ] yes [ ] no - Small Disadvantaged Business (SDB) [ ] yes [ ] no - Women-Owned (WO) Small Business [ ] yes [ ] no - Service Disabled Veteran Owned Small Business (SDVOSB) [ ] yes [ ] no - Veteran Owned Small Business (VOSB) [ ] yes [ ] no - Large Business [ ] yes [ ] no - Other (please specify) The VA is requesting vendors answer the following

questions in response to this notice. Are you an authorized dealer of the OEM Software? Please provide an authorized dealer/distributor letter as part of your response to this notice. Can you meet the Limitations on Subcontracting? Please provide a complete Limitations on Subcontracting (attached) as part of your response to this notice. Do you have any

questions or comments that may otherwise assist us? In addition to providing the information requested above, responding companies are encouraged to include any relevant information to confirm the company s ability to meet the

requirements outlined in this request. SET-ASIDE Complete responses to this notice will assist the VA in determining any potential set-aside for the requirement. Not providing all information requested in response to this notice may result in the VA being unable to determine a vendor potentially capable of satisfying the requirement and, subsequently, if the rule of two criteria is not met, a specific set-aside category may not be decided by the

Contracting Officer. SUBMITTAL OF RFI RESPONSE If you believe you are capable of meeting this requirement please provide a complete response no later than Wednesday April 15, 2026 at 1:00 pm (Eastern) to Contract Specialist Rachael Avery at [email protected] and