Fpac Tier 1 & 2 Service Desk And It Support
The U.S. Department of Agriculture is procuring Tier 1 and Tier 2 Service Desk and IT Service Management Support for its Farm Production and Conservation Mission Area. The requirement includes end-to-end management of service requests, incident management, and support for various IT operations and asset management strategies. The procurement will utilize the USDA STRATUS Pool 2 Small Business Track to ensure competition among small business vendors.
Can you win this contract?
Get your fit score, win probability, and required capabilities.
Attachments
This listing does not include downloadable attachments. The solicitation details may be in the description below.
Verify on SAM.govContract Details
- Contract Typei
- FFP
- Contract Vehiclei
- BPA
- Estimated Value
- $19K – $299K per task orderBPA ceiling: $350KSimilar contracts award $19K – $299K (median $69K, 120,674 awards)
- NAICS Codes
- Place of Performance
- Fort Collins, CO, USA
- Set-Asides
- SB
Qualifications & Eligibility
- Set-Aside Category
- Total Small Business
Agency & Contact
Contracting Organization
- Agency
- AGRICULTURE, DEPARTMENT OF
Point of Contact
Key Dates
Description
Subject: FPAC Tier 1 & Tier 2 Service Desk and IT Service Management Support – Notice of Intent to Compete Under USDA STRATUS Pool 2 Small Business Track Agency: U.S.
Department of Agriculture (USDA) Mission Area: Farm Production and Conservation (FPAC) Office: (OCP) The U.S.
Department of Agriculture (USDA), Farm Production and Conservation (FPAC) Mission Area, is finalizing its acquisition approach for a forthcoming requirement that will provide end‑to‑end management and delivery of Tier 1 and Tier 2 Service Desk (SD) services.
This effort includes full lifecycle handling of Service Requests (SRs), Incident Management, and support to Problem Management strategies and activities.
The anticipated requirement will support FPAC Information Solutions Division (ISD) operations by providing expertise across asset management, change management, release management, configuration management, and continuity management.
Support activities will enable FPAC ISD to monitor and perform IT operations, infrastructure, and maintenance on active, complex IT environments that deliver programs across FPAC mission delivery agencies.
Get matched to contracts like this daily
Free AI-powered contract matching for your business.