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The Department of Veterans Affairs is procuring maintenance and support services for Omnicell Automated Dispensing Cabinets (ADCs) and related equipment at the VA Loma Linda Healthcare System. The contract is set aside for SDVOSB concerns.
The contractor will provide comprehensive maintenance and support services for Omnicell ADC systems, including corrective maintenance, replacement parts, and software updates.
The purpose of this amendment is to extend the due date for submission of offers to 03/20/2026 at 10:00 PDT. This is to maximize competition. This is a combined for commercial products and commercial services prepared in accordance with the format Revolutionary FAR Overhaul (RFO) in Federal Acquisition Regulation (FAR) subpart 12.202, Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation document will not be issued. This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-06 (eff. 10/01/2025), FAR Deviation NOV 2025 (eff. 11/19/2025), VAAR DEVIATION APR 2025 (eff. 04/01/2025), VAAM Alert 26-01 (eff. 10/01/2025), and Acquisition Policy Flash 26-23 eff. 11/19/2025). This solicitation is set-aside for 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) concerns IAW FAR 19.1405 SDVOSB Set-aside procedures, and VAAR Subpart 819.70, the VA Veterans First Contracting Program. The associated North American Industrial System (NAICS) code for this procurement is 811210, with a small business size standard of $34.0 Million. The FSC/PSC is J036. The VA Loma Linda Healthcare System (VALLHCS), Jerry L. Pettis VA Medical Center (VAMC), located at 11201 Benton Street, Loma Linda, CA 92357-1000 is seeking to purchase an upgrade to the outdated existing pneumatic tube system. All interested companies shall provide quotations for the following: Supplies/Services Refer to Price/Cost Schedule (Attached) STATEMENT OF WORK (SOW) Contract Title Government Owned Omnicell Equipment PMIR.
Background The VA Loma Linda Healthcare System (VALLHCS) Pharmacy Services requires the award of a contract for the maintenance and service of Omnicell Automated Dispensing Cabinets (ADCs), software, hardware, and related peripherals owned by the Veterans Affairs Loma Linda Healthcare System (VALLHCS) Pharmacy. The services shall comply with this Statement of Work (SOW, equipment manufacturer, VA Master Specification, and all applicable VA, local, state, and Federal policies, and regulations.
objective of this service contract is to have a contractor to provide all labor, materials, supplies, tools, equipment, parts, software (needed for the general operation of the equipment), travel, supervisors, and qualified personnel to complete PMIR services on the Government Owned Omnicell equipment. Scope The contractor shall provide comprehensive maintenance and support services for the Omnicell ADC systems, including, but not limited to, the following components: Omnicell ADC cabinets Omnicell Anesthesia Workstations w/BioID Omnicell XT CSM Cabinets Associated software Hardware components Peripherals related to ADC functionality Maintenance and Support: The contractor shall provide corrective maintenance services as necessary to address any malfunctions or failures in the ADC systems The contractor shall supply and install any necessary replacement parts or components to maintain the ADC systems in good working condition. The contractor shall provide software updates and patches to ensure that the ADC systems remain secure and fully functional. Technical Support: The contractor shall provide 24/7 technical support via phone and email to address any issues or concerns with the ADC systems. The contractor shall respond to emergency service requests within four (4) hours of notification. The contractor shall provide on-site technical support within one (1) business day for non-emergency service requests. Training and Documentation: The contractor shall provide training for VALLHCS Pharmacy staff on the proper use and maintenance of the ADC systems. The contractor shall supply all necessary documentation, including user manuals and maintenance guides, for the ADC systems. Reporting: The contractor shall provide the following reports to the VALLHCS Pharmacy: Maintenance reports detailing the services performed, any issues identified, and corrective actions taken, in accordance with the SOW. Emergency and non-emergency service request reports detailing the nature of the issue, the resolution, and the time taken to resolve the issue.
Deliverables: The contractor shall provide the following
deliverables: Maintenance services as outlined in the Omnicell Service Agreements for Advantage Level Service. Corrective maintenance services as needed. 24/7 technical support. Maintenance reports as per Omnicell Service Agreement. Emergency and non-emergency service request reports. Training for VALLHCS Pharmacy staff All necessary documentation for ADC systems. Additional
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