Request For Information For Secure Self-Service Kiosks - Social Security Administration
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The Social Security Administration is seeking information on secure, accessible self-service kiosks to modernize service delivery and improve customer experience. The kiosks will allow customers to complete routine transactions independently and integrate with SSA’s existing network and infrastructure.
Scope & Requirements
The work involves deploying self-service kiosks that integrate with the SSA's network and infrastructure, featuring robust accessibility options.
Attachments
This listing does not include downloadable attachments. The solicitation details may be in the description below.
Verify on SAM.govContract Details
- Estimated Value
- est. $37K – $350KSimilar contracts award $5K – $56K (median $18K, 3,690 awards)Above typical range
- NAICS Codes
- Place of Performance
- Baltimore, MD, USA
Agency & Contact
Contracting Organization
- Agency
- SOCIAL SECURITY ADMINISTRATION
Point of Contact
Key Dates
Description
This is a Request for Information. The agency wants to deploy secure, accessible self-service kiosks nationwide to further modernize service delivery and improve customer experience. These kiosks will empower customers to complete routine transactions independently, reduce lobby congestion, and offer flexible service options. The Self-Service Kiosks will supplement existing check-in systems and integrate with SSA’s network and infrastructure, with robust accessibility features. This initiative enhances, not replaces, in-person service. amendment 0001: Amendment to extend the RFI due date. RIGGIN, ADRIANE
C. Contracting . BAIL BUILDING 6401 SECURITY BLVD 21235 BALTIMORE, MD 21235 USA
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