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The Department of Health and Human Services is conducting a Request for Information to explore acquisition strategies for end-user computing devices, including laptops and associated services. The initiative aims to gather insights on cost, performance, and lifecycle management for a potential contract that would be mandatory for all HHS computing device needs. Respondents are asked to provide information on transition strategies, refresh cycles, and the viability of various procurement models such as Device as a Service.
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For Information (RFI) Title: Enterprise Laptop Initiative. In accordance with Federal Acquisition Regulation (FAR) Part 10 (Market Research), this is a Request for Information (RFI).
This is NOT a solicitation for proposals, proposal abstracts or quotations. The purpose of this RFI is to obtain knowledge and information for project planning purposes. Submission of any information in response to this RFI is purely voluntary. The Government assumes no financial responsibility for any costs incurred. Your response will assist the Government in the development of its acquisition strategy and
requirements documents for a possible fiscal year 2027 acquisition. Any resultant award will be for HHS use only. Purpose: The Department of Health and Human Services (HHS) is conducting market research to determine the optimal enterprise acquisition strategy for end-user computing devices, including traditional purchasing, Device as a Service (DaaS), hybrid approaches, or other innovative commercial models. The Government seeks information regarding cost, performance, lifecycle management, transition considerations, and acquisition vehicles capable of supporting mandatory department-wide use. HHS seeks to answer the following
questions as it relates to a mandatory-use contract vehicle that will service all HHS computing device
requirements: Transition
Questions: Describe your recommended transition approach from an existing Government-owned laptop fleet. How would you phase implementation over 12–36 months? How could existing warranties be handled? Would existing devices remain in service until scheduled refresh? What data would be required for transition? What transition risks have you experienced? How would users experience the transition? What staffing would be required? What would transition cost? Refresh Strategy
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