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The Department of Veterans Affairs is procuring an upgrade to the existing Prism Code Blue platform for the Loma Linda Medical Center to enhance emergency notification and paging capabilities. This upgrade is essential to address current system deficiencies that compromise patient safety during critical medical emergencies. The work involves implementing a complete PriMega/PIPX paging system infrastructure upgrade, ensuring compliance with relevant healthcare safety codes.
The work involves upgrading the existing Prism Code Blue platform to a complete PriMega/PIPX paging system infrastructure.
The Department of Veterans Affairs, Network
Contracting Office (NCO) 22, located at 4811 Airport Plaza Drive, Long Beach, CA 90815 is issuing this Notice of Intent (NOI) to inform industry contractors of the Government s intent to execute a firm fixed price, Sole Source Award. The intended Contractor is a small vendor Prism-IPX Systems LLC located at 11175 Cicero Dr, Ste. 120, Alpharetta, GA 30022 The Department of Veterans Affairs (VA) Loma Linda Medical Center requires the acquisition and implementation of a complete PriMega/PIPX paging system infrastructure upgrade. This upgrade is for the existing Prism Code Blue platform and is necessary to address current system deficiencies and improve overall reliability in the interest of responding to codes expeditiously for patient care. The existing Prism Code Blue platform is a proprietary, integrated paging infrastructure that relies on Prism-IPX s unique PriMega message gateway architecture, protocol handling (including TAP, TNPP, SMTP, WCTPS, and SIP interfaces), IP-based base station controllers (ipBSC), encoding software, and VHF paging transmitters. These components form a tightly coupled, modular ecosystem specifically engineered for mission-critical healthcare environments. The proposed upgrade to the PriMega/PIPX platform represents a direct evolution of this existing system, incorporating advanced software versions (e.g., v11), enhanced encryption, NoLoss interfaces, dispatcher capabilities, and compatible hardware to resolve current deficiencies in reliability and performance. This system is a business critical, life safety, and Code Blue infrastructure used for emergency notifications, hospital paging, and critical communications. The procurement will provide a modern, reliable paging platform to ensure uninterrupted emergency communications capability in full compliance with VHA Directive 1177 (Cardiopulmonary Resuscitation) and NFPA 101 Life Safety Code
requirements for healthcare occupancies. At present, the existing infrastructure is in a state of progressive failure. Multiple critical components have already failed, rendering portions of the life safety notification system inoperable. These failures directly compromise the facility s ability to rapidly alert and dispatch the code blue team to patients in cardiac arrest, respiratory arrest, and cerebrovascular accidents. Code blue events require a coordinated response within minutes to maximize patient survival and minimize permanent harm. The current degraded system creates unacceptable delays in team activation and response. This situation has already resulted in multiple Root Cause Analyses (RCAs) being initiated specifically due to code blue communication failures. These documented events demonstrate real-world adverse impacts on patient safety, including delayed emergency responses that have placed Veterans at immediate risk of serious injury or death. Continued reliance on the failing infrastructure creates an imminent and ongoing threat to life safety and healthcare delivery capabilities. The risk is not theoretical; component failures are recurring, and each subsequent failure further erodes the system s reliability. Given the criticality and uniqueness of the technology, an upgrade from the existing Prism system is the only appropriate course of action. No other procurement avenues exist due to the proprietary nature of the software, which is owned and exclusively supported by the current developer, Prism-IPX Systems, LLC.
Place of Performance Department of Veteran Affairs VA Loma Linda Healthcare System 11201 Benton St. Loma Linda, CA 92357 DRAFT STATEMENT OF WORK
Objective & Scope The contractor shall provide all supplies, software, hardware, project management, installation services, field support, and post-implementation support necessary to successfully upgrade the existing Prism Code Blue paging platform to the current PriMega/PIPX system. All work shall be performed on a firm-fixed-price basis, inclusive of all time, materials, labor, travel, and incidental costs. The scope includes delivery, installation, configuration, testing, training (as required), and support of the following items: Products: 1. PIPX-Server Quantity: 2 2. PIPX-NBD5 Warranty Quantity: 2 3. PIPX-OM11 PriMega Gateway Software V11 Quantity: 2 4. PIPX-OAD PriMega Off Air Decoder Interface Quantity: 2 5. PIPX-OAMv3 PriMega Quantity: 2 6. PIPX-NoLoss PriMega NoLoss server interface Quantity: 2 7. PIPX-DISPv3 PriMega Dispatcher v3 Quantity: 2 8. PIPX-PriMegaSIP+Beep PriMega SIP License Quantity: 24 9. PIPX-TAP Input Quantity: 2 10. PIPX-TNPP Input Quantity: 2 11. PIPX-TNPP Output Quantity: 2 12. PIPX-SMTP Input Quantity: 2 13. PIPX-WCTPS Input Quantity: 2 14. PIPX-ENC11-1ch-SW001 Linux v11 Encoding SW Quantity: 2 15. PSI-ipBSCv3-TTL Prism IP Base Station Controller Quantity: 2 16. PIPX-STI-148D-250w VHF paging transmitter Quantity: 2 17. PIPX-OMIv3-010 OMI System v3 Quantity: 2 18. Uni-Pgr-Blu Unication Pager w/ blue housing Quantity: 25 Services: PIPX-Factory Project management with customer PIPX-3rd-party installation services PIPX-Field Prism installation assistance PIPX-Support 24/7 Support Contract Tasks &
Deliverables The contractor shall: Furnish and deliver all listed hardware, software licenses, and pagers. Provide comprehensive project management and coordination with VA staff. Perform professional installation, configuration, integration, and testing of the complete PriMega/PIPX system. Conduct system cutover with minimal disruption to ongoing Code Blue operations. Provide on-site field installation assistance and troubleshooting support. Deliver 24/7 technical support for the system under the support contract. Provide all necessary documentation, including as-built drawings, configuration files, and user/administrator manuals. Ensure successful system acceptance testing and VA approval prior to final payment. All
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