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The Department of State is seeking qualified sources to provide comprehensive building maintenance services for U.S. Government-owned and leased facilities in Frankfurt, Germany. The requirement includes 24/7 monitoring of mechanical systems, preventive maintenance, emergency response, and apartment make-readies for residential units. Key requirements include the ability to provide German-licensed tradespeople and bilingual management personnel.
Provide operation, maintenance, and repair services for the Consulate General compound and associated residential properties, including 24/7 monitoring and apartment make-readies.
1. Purpose The U.S. Department of State, U.S. Consulate General Frankfurt, is issuing this Request for Information (RFI) to identify qualified sources capable of providing comprehensive building maintenance services for U.S. Government-owned and leased facilities in the Frankfurt, Germany area. This is an RFI issued for market research purposes only and does not constitute a solicitation. The Government will not award a contract based on responses to this RFI and will not reimburse respondents for any costs associated with preparing a response. 2.
Background The Consulate requires a contractor to provide reliable, safe, and efficient operation, maintenance, and repair services for the Consulate General compound and associated U.S. Government-owned and leased residential properties in the Frankfurt metropolitan area. The anticipated contract is a hybrid Firm-Fixed-Price Indefinite-Delivery/Indefinite-Quantity (IDIQ) contract with a 12-month base period and four 1-year option periods (five-year total maximum duration). 3. Anticipated Scope of Services The Contractor would be expected to furnish all managerial, administrative, and operational personnel, supplies, and equipment necessary to perform: Daily Operations & Monitoring – 24/7 monitoring of mechanical, electrical, HVAC, boiler, plumbing, and utility systems Preventive Maintenance & Inspection (PMI) – scheduled inspections, cleaning, lubrication, calibration, and minor parts replacement Routine Unscheduled Work Orders – minor repairs (≤40 labor hours) IDIQ Task Order Services – unscheduled/emergency tasks exceeding 40 labor hours Emergency Response – 24/7 response to life-safety and property-threatening emergencies Apartment Make-Readies – preparation of vacated residential units for new occupants (approximately 150/year, peak May–September) Compound Minor Maintenance – approximately 25% of unscheduled work orders at the Consulate compound 4. Locations of Performance Services will be performed at the U.S. Consulate General Frankfurt compound and at multiple U.S. Government-owned and short-term leased residential properties throughout the greater Frankfurt area, including a multi-building staff housing campus, multi-unit residential complexes, and approximately 85 short-term leased residential units. (Specific site addresses will be provided to prospective offerors following a capability review or during a controlled site visit process.) 5. Required Labor Categories Anticipated key labor categories include: Program Manager (bilingual English/German,
Key Personnel), Administrative Assistant, Maintenance Technicians, HVAC Mechanics, Electricians, Plumbers, Carpenters, and Painters. All trade personnel must hold licenses/certifications in accordance with applicable German law. 6. Information Requested Interested vendors are requested to submit the following information: Company Information: Name, address,
point of contact, business size (small business, 8(a), HUBZone, SDVOSB, WOSB, etc.), and SAM.gov registration status/UEI number. Capability Statement: Description of relevant experience performing similar building maintenance services, ideally for U.S. Government facilities or diplomatic/international missions in Germany or the EU. Staffing Capability: Evidence of ability to recruit, license, and retain German-licensed tradespeople (electricians, plumbers, HVAC mechanics) and bilingual (English/German) management personnel. Security Capability: Experience supporting
background investigations, badging, and security compliance
requirements typical of U.S. diplomatic facilities. Past Performance References: At least two references for similar contracts within the last five years, including contract value,
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