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The Department of Homeland Security is procuring a Software-as-a-Service (SaaS) solution for a Crisis Management System to support the Federal Emergency Management Agency (FEMA). This solution will include hosting in a FedRAMP High environment, operations and maintenance, cybersecurity, and user support for approximately 28,000 users. The contract will be awarded on a firm-fixed-price basis to ESi/Juvare as a sole-source procurement.
The work involves providing a SaaS solution for FEMA's Crisis Management System, including system operations, maintenance, and user support.
This notice provides public availability of the approved Justification and Approval for other than full and open competition for Contract No. GS-02F-142BA / 70FA3126F00000031 , awarded to ESi/Juvare for the Unified Command Platform – Crisis Management System (CMS) SaaS. This posting is made in accordance with FAR 6.305 and FAR 5.406. FEMA intends to award a firm-fixed-price, sole-source contract under NAICS 541511 to ESi/Juvare for a commercial Software-as-a-Service (SaaS) solution, the Unified Command Platform, to serve as FEMA’s enterprise Crisis Management System. The SaaS solution will provide hosting in a FedRAMP High (Impact Level
4) environment, system operations and maintenance, cybersecurity and patch management, elastic scaling, configuration and migration of FEMA’s existing CMS workflows and data, and user support for approximately 28,000 users nationwide. The
period of performance includes a base period and option periods. The approved J&A, providing additional details, is attached to this notice Jillita Bulluck Alternative
Point of Contact Gene Garrett .245.3964 Contracting , 3RD FLOOR (No Street Address
2) Washington, DC 20472 USA to this opportunity. 1.5.1FEMA_CMS_Sole_Source_JA_Updated_02-06-2026_SIGN_CA_Redacted.pdf
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