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The Department of Veterans Affairs is seeking a web-based on-call and physician scheduling software, brand name or equal to AMION FOR ENTERPRISES, for the VA Puget Sound Healthcare System in Seattle, Washington. The intended contract is a firm-fixed price with a base period and four option years, and vendors must be authorized dealers or resellers of the software. Interested vendors are invited to respond to this Sources Sought Notice with their capabilities by May 26, 2026.
The contractor will provide, transport, install, and configure the scheduling software, ensuring compliance with all specifications.
A SOURCES SOUGHT NOTICE ONLY.
This is not a solicitation for bids, proposals, proposal abstracts, or quotations. The purpose of this Sources Sought Notice is to obtain information regarding the availability and capability of all qualified sources to perform a potential requirement. The responses received from interested contractors will assist the Government in determining the appropriate acquisition method. The intended contract is a firm-fixed price. The Department of Veterans Affairs (VA), Network
Contracting Office (NCO) 20, is conducting market research to identify potential sources which can provide the following in support of the VA Puget Sound Healthcare System (VAPSHCS), Seattle, Washington. VAPSHCS has a need for a base plus four (4) option year contract for a web-based on-call and physician scheduling software brand name or equal to AMION FOR ENTERPRISES+ (see requirement information). Vendor shall be an OEM, authorized dealer, authorized distributor, or authorized reseller for the proposed equipment/system, verified by an authorization letter or other documents from the OEM. All software licensing, warranty and service associated with the equipment/system shall be in accordance with the OEM terms and conditions. For set-asides: Please indicate in your response whether they can comply with VAAR 852.219-75, VA Notice of Limitations on Subcontracting and/or FAR 52.219-14, Limitations on Subcontracting (e.g., will not pay more than 50 percent of the amount paid by the Government for contract performance to subcontractors that are not similarly situated entities) should a set-aside be considered. Full text of clauses can be found here: 852.219-75, VA Notice of Limitations on Subcontracting: https://www.va.gov/oal/library/vaar/vaar852.asp#85221975 FAR 52.219-14: https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-52#FAR_52_219_14 Potential candidates having the capabilities necessary to provide the stated services at a fair and reasonable price are invited to respond to this Sources Sought Notice via e-mail to Jennifer Robles at [email protected] no later than May 26, 2026, 1PM, Mountain Time. No telephone inquiries will be accepted. RESPONSES SHOULD INCLUDE THE FOLLOWING INFORMATION: Company name, address, SAM UEI, and business size;
point of contact name, phone number, and e-mail address; whether supplies/services are presently offered on a current GSA Federal Supply Schedule contract, NASA SEWP, or any other Federal contract. If offering a system with similar physical characteristics, please include business size of manufacturer for Non-Manufacturer Rule (NMR) determination. NAICS Code 541519, 150 employees, is applicable to determine business size standard. Any
questions or concerns may also be directed via email to Jennifer Robles at [email protected]. SCOPE 4.1. The Contractor shall provide, transport, install (network application), and configure all listed equipment. All products must meet all salient characteristics defined in this section. 4.2. All equipment and installation must meet manufacturers and VA specifications. 4.3. Contractor shall furnish all supplies, equipment, facilities and services required for delivery and installation. 4.4. Contractor is responsible for any missing parts and components not included in order to carry out installation. 5. SALIENT CHARACTERISTICS 5.1. Web-based on-call and physician scheduling software brand name or equal to AMION FOR ENTERPRISES+ software for group practices, residents, hospitalists, and other medical providers for call, clinic, rotation, and shift schedules, as listed below: Specifications/Salient Characteristics: At least 45 annual subscription software licenses Unlimited user accounts provided to access/view schedule for all Amion or equivalent account types Enterprise or equivalent accounts to have unlimited number of scheduling groups. Typically allocated to different departments within a health care facility and allow each department to customize staff and schedules build per their specific workflow. There are currently ~50 active groups in VA Puget Sound Amion. Non-enterprise Amion or equivalent accounts require an individual license to be purchased for each scheduling group. Host schedules on contractor's web server Assist in immediate recovery of facility's schedules in the event of server crashes 24/7/365 internet availability of schedules 24/7/365 telephone support for crashes and schedule-level outages One business-day support for technical problems affecting individual providers 5.2 Installation (Network Application) Assist site administrator/facility
point of contact with the software configurations per facility's preferences. Install all equipment to manufacturer's specifications maintaining federal and local safety standards 5.3 Training Provide eight live, remote, two-hour minimum training sessions for facility's provider schedulers to provide instruction on creating and maintaining service section schedules; incorporating in the facility wide master schedule; receiving and posting trade requests; creating schedule templates/patterns; configuring auto-scheduler feature; and basic troubleshooting. Provide four live, remote, one-hour minimum training sessions for provider Super users to instruct on accessing, viewing, and navigating schedules on computers and mobile devices; submitting trades; navigating and paging on-call providers from schedules. Provide one in-depth technical training configuration session for site administrator/COR and alternate to instruct on creating schedule templates, patterns, business rules, and other site configurations. Provide more advanced troubleshooting instruction upon request. Training must be completed within 30 days after receipt of award. 5.4. DELIVERY/INSTALLATION 5.4.1. DELIVERY 5.4.1.1. Contractor shall deliver all equipment to VAPSHCS, 1600 S. Columbia Way, Seattle, WA 98108 6. DELIVERY/STORAGE
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