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The Department of Veterans Affairs is procuring switchboard services for the Northport VA Medical Center for FY26, including call handling, directory assistance, and emergency call routing. The contract requires 24/7 coverage with trained personnel and compliance with VA security and privacy protocols.
Provide 24/7 switchboard services at the Northport VA Medical Center, including answering incoming calls, transferring calls to appropriate departments, providing directory assistance, and handling emergency calls in accordance with VA standards.
https://api.sam.gov/prod/opportunities/v1/noticedesc?noticeid=4b39816a1e9b49ed9d9cb6c3ef10180e
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