Maintenance and Software Updates for BD Alaris Infusion Pumps

The purpose of this Sources Sought Announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified Service-Disabled Veteran Owned Small Businesses (SDVOSB), Veteran Owned Small Businesses (VOSB), and Small Businesses interested and capable of providing the services requested, as well as any large businesses. The results from this source sought notice will be used to determine the appropriate set-aside. The intended contract is a firm-fixed price service contract. The SBA Non-Manufacturer Rule is not applicable as the intended contract is for services. The Department of Veterans Affairs, NCO20 is looking for manufacturer authorized service providers with access to OEM software and parts of the following requirement: VISN 20 currently owns approximately 3,670 Alaris Infusion Pumps. VISN 20 needs a maintenance services (Base + 4 OYs) contract for existing Becton Dickinson (BD) Alaris infusion pumps including technical/clinical support, software updates, and data analytics support. Locations include Portland, Puget Sound, Boise, Roseburg, and Spokane VA Medical Center. Statement of Work:

Background. The VA Northwest Health Network, Veterans Integrated Service Network (VISN) 20, is responsible for providing health care to Veterans in the states of Alaska, Washington, Oregon, most of the state of Idaho, and one county each in Montana and California. The VISN 20 network of eight (8) health care facilities is comprised of (7) medical centers and one (1) rehabilitation center (See Table 1). There are approximately 1.2 million Veterans living in the Pacific Northwest and Alaska, 18% of whom received VA services. VISN 20 sites listed below in Table 1 require software maintenance services agreement to provide technical, software, clinical, and data analytics support. Applicable Documents. In performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following: 44 U.S.C. § 3541, Federal Information Security Management Act (FISMA) of 2002 FIPS Pub 201, Personal Identity Verification of Federal Employees and Contractors, March 2006 5 U.S.C. § 552a, as amended, The Privacy Act of 1974 42 U.S.C. § 2000d Title VI of the Civil Rights Act of 1964 VA Directive 0710, Personnel Suitability and Security Program, September 10, 2004 VA Directive 6102, Internet/Intranet Services, July 15, 2008 36 C.F.R. Part 1194 Electronic and Information Technology Accessibility Standards, July 1, 2003 & Budget (OMB) Circular A-130, Management of Federal Information Resources, November 28, 2000 32 C.F.R. Part 199, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS) An Introductory Resource Guide for Implementing the Health Insurance Portability and Accountability Act (HIPAA) Security Rule, October 2008 Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998 Homeland Security Presidential Directive (12) (HSPD-12) VA Directive 6500, Information Security Program, August 4, 2006 VA Handbook 6500.6, Contract Security, March 12, 2010 Scope VISN 20 sites currently use Becton Dickinson (BD) Alaris infusion pumps to provide infusion therapy, BD Alaris Guardrails MX Software for medication library and accurate medication delivery, and Analytics Reporting Software to monitor pump usage and improve patient safety. VISN 20 requires a software maintenance services agreement to provide technical and clinical support, software updates, and data analytics support. For the sites listed below in Table 1, the contracted vendor shall provide: Technical Telephone support, Monday Friday, 5:00 am 5:00pm Pacific Time Clinical Application Support and on-demand learning portal Alaris Infusion and System Manager Software updates Data Reporting and Analytics Solution Table 1: VISN 20 Sites VISN Station Address 20 531-VA Boise Medical Center 500 W. Fort Street Boise, 20 648-VA Portland Medical Center 3710 SW US Veterans Hospital Road Portland, OR 97239-2999 20 653-VA Roseburg Health Care System 913 Garden Valley Boulevard Roseburg, OR 97470 20 663-VA Puget Sound Health Care System Seattle and American Lake Division 1660 South Columbian Way Seattle, WA 98108-1597 20 668-VA Spokane Medical Center N. 4815 Assembly Street Spokane, WA 99205 Performance Period The

Period of Performance for this effort shall be September 30, 2026 through September 29, 2031 (Base + 4 Option Years).

Place of Performance. Contract performance shall take place at the contractor s location(s) and at the locations in Table 1. Government Furnished Equipment/Information. The Contractor shall be allowed access to Government equipment including servers. Information on Government equipment and systems shall be provided as necessary. No Government-owned property will be transferred into the Contractor s control. Additional software products may be provided by the Government as identified to facilitate Contractor access, e.g. Microsoft Terminal Services. Invoicing. Invoices shall be submitted electronically via the Financial Services Center Mandatory Electronic Invoice System, on a monthly basis. Invoices must include, at a minimum, the following information: Contractor name, purchase order number, period of service the billing covers, and a list of equipment items covered during the stated

period of performance. This requirement is in accordance with VARR Clause 852.232-72 Electronic Submission of Payment Requests: http://www.fsc.va.gov/einvoice.asp. Electronic payments are net 30 days. Security

Requirements. All contractor employees are subject to the same level of investigation as VA employees who have access to VA sensitive information or access to VA facilities. The