Migrant Case Management System Development

NOTE: THIS IS A REQUEST FOR INFORMATION (RFI) ONLY This RFI is issued solely for the Department of Homeland Security (DHS) to obtain additional information and for market research purposes. This RFI shall not be construed as an obligation on the part of the Government. This is NOT a Request for Quotations or Proposals. No solicitation document exists, and the Government may or may not issue a formal solicitation as a result of the responses received to this RFI. The Government will not pay any response or demonstration expenses. All costs incurred responding to this RFI will be solely at the interested party's expense. Failure to respond to this RFI will not preclude participation in any future solicitation. Any information received will become the property of the Government and will not be returned to the submitter. Interested parties are responsible for adequately marking proprietary or sensitive information. The Government’s explicit intent, in this request for information, is to not receive from respondents any proprietary data, trade secrets, business sensitive information, or information considered CONFIDENTIAL under 18 U.S.C. §1905. The Government’s constraint does not in any way relieve contractors from their responsibility to properly mark proprietary data when it is provided, nor does it alleviate any requirement for the Government to protect marked data. The Government is not obligated to protect unmarked data. The information provided in this RFI is subject to change and is not binding on the Government. DESCRIPTION: DHS is supporting capacity-building for a foreign-nation partner to enable the safe and humane removals of individuals to their country of citizenship, in accordance with local and international law. Specifically, DHS is working with a foreign immigration enforcement agency responsible for decisions on admissibility and deportations. Pursuant to this

objective, DHS is providing deportation assistance to address the continuous arrival of irregular migrants, including efforts to expand access to asylum. This includes by providing technical assistance to enhancing the partner capacity to safely and securely process individuals identified for removal. Currently, only a small number of arrivals who are not authorized to remain in the country under local and international law are removed. Local government capacity to remove these individuals is hampered by the lack of a case management system (CMS) to identify, track, and ensure the safe, humane processing of individuals for removal, including individuals housed at temporary reception centers and secure, sex-segregated facilities. This project involves work to leverage a commercial off the shelf (COTS) software to support, in partnership with a foreign government, an effective CMS that tracks the lifecycle of an immigration case from encounter to final disposition. Interested parties are invited to review the attached Draft Performance Work Statement, Draft Quality Assurance Surveillance Plan, and Migrant Case Management System Business Process for additional information. PURPOSE OF THIS RFI: The intent of this RFI is to enable the Government to gain a better understanding of the available ecosystem of vendor solutions for a CMS. This project involves delivery of an information technology software solution to a foreign partner for the purposes of capacity building. This solution may be required to operate in a relatively austere environment, with limited bandwidth and connectivity. In addition, this solution will be required to conform to host-nation personal data protection laws. INFORMATION REQUEST: Interested parties should submit responses addressing the

questions contained in the attached RFI

Questions and submit

questions for the Government’s consideration. SUBMISSION INSTRUCTIONS: The total submission page count shall not exceed 25 pages, Times New Roman, Font Size 11, excluding the cover page. Only one submission will be reviewed per vendor for this RFI. That submission can respond to one or more

questions above. Only electronic submissions will be accepted. Emails with