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The Department of Defense is procuring solutions to support the Department of the Air Force's requirements for SmartNet Total Care, Software Support Services, and DNA Advantage software capabilities. The focus is on Cisco Global Enterprise Modernization Software and Support, with an emphasis on innovative commercial technologies and services. Interested parties are invited to submit solution briefs in response to the specified Areas of Interest.
The work involves providing Cisco support services, including SmartNet Total Care and Software Support Services, for Cisco equipment and future devices.
Focused Area of Interest: Cisco Global Enterprise Modernization Software and Support (GEMSS) As of
27 Feb 2026, para. 1.4.2 in the Focused Period of Interest Cisco GEMSS document was updated to say "DoD ESI Cisco certifier reseller/Federally Authorized Reseller". No other changes were made. For the period of
24 February 2026 to
3 March 2026 11:59 PM (MST) Air Force CyberWorx has a focused interest in exploring solutions that can support the Deparment of the Air Force鈥檚 (DAF鈥檚) requirement for continued SmartNet Total Care (SNTC), Software Support Services (SWSS) and DNA Advantage software service capabilities. The DAF requires capabilities similar to, or exceeding enterprise services provided in the current Cisco GEMSS Enterprise Agreement (EA) to support Cisco branded assets. The Cisco GEMSS EA consists of the services provided to support (SNTC), (SWSS) and DNA Advantage software service coverage of Cisco equipment to include: routers, switches, and wireless technologies as well as other devices procured in the future. Please see attached Focused Area of Interest and attached Brand Name J&A for additional information. Continously Open Interest Period AF CyberWorx is interested in capturing innovative, commercial technologies and services that accelerate attainment of critical defense capabilities. This Commercial Solutions Opening (CSO) is a competitive solicitation issued in accordance with DFARS 212.70. AF CyberWorx is soliciting solution briefs in response to Areas of Interest (AoI) listed in attachment 8 of the CSO. Please see attached CSO FA7000-23-S-C001 for more details. Gary Monson Alternative
Point of Contact Tikiwa Durrell to this opportunity. GEMSS_ Brand Name Justification_and_Approval_Redacted.pdf Focused_Period_of_Interest_Cisco_GEMSS_EA.pdf (deleted) Focused_Period_of_Interest_Cisco_GEMSS_EA_v1.pdf
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