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Contact Center Consolidation Request for Information - Department of Veterans Affairs

Veterans Affairs (VA)
TBD
est. $40K – $500K

This opportunity is closed

The response deadline has passed. Review the details for future reference or to track similar opportunities.

Quick Brief

The Department of Veterans Affairs is planning to consolidate contact center services and will issue a solicitation through the GSA Multiple Award Schedule. This initiative follows a Request for Information to assess available solutions and will require industry partners to have the appropriate GSA contract vehicle and Special Item Numbers at the time of solicitation issuance.

Generated 30d ago

Contract Details

Contract Type
TBD
Contract Vehicle
GSA MAS
Estimated Value
est. $40K – $500K
Similar contracts award $4K$506K (median $37K, 78,152 awards)Within typical range
NAICS Codes
Place of Performance
Eatontown, NJ, USA

Agency & Contact

Contracting Organization

Agency
VETERANS AFFAIRS, DEPARTMENT OF
Sub-Agency
VETERANS AFFAIRS, DEPARTMENT OF
Office
TECHNOLOGY ACQUISITION CENTER NJ (36C10B)

Point of Contact

John A. Smith
Contracting Officer
(202) 555-0100

Key Dates

Published2mo ago
Apr 7, 2026
Last Updated2mo ago
Apr 7, 2026
Became Award Notice2mo ago
Apr 7, 2026
Tracked
Notice Response Date2mo ago
Apr 14, 202611:00 AM EDT
Response Due2mo ago
Apr 17, 2026

Description

Subject: Notice to Industry Planned Solicitation Will Be Issued via GSA Dear Industry Partners, The Government thanks all parties who responded to the recent Request for Information (RFI) regarding 36C10B26Q0224 Contact Center Consolidation - RFI -PWS. The feedback and capability statements received were valuable in helping the Government assess available solutions and determine the most appropriate acquisition strategy. Based on the information gathered through the RFI, the Government has determined that the forthcoming solicitation will be issued through the GSA MAS. Industry partners interested in participating in this requirement should ensure they hold the appropriate GSA contract vehicle and the applicable Special Item Number(s) (SINs) at the time of solicitation issuance. This notice is for informational purposes only and does not constitute a solicitation or a commitment by the Government. Additional details, including the anticipated release date of the solicitation, will be made available through GSA and/or SAM.gov as appropriate. Thank you for your continued interest and engagement. Joshua McGarry Contracting (No Street Address

2) EATONTOWN, NJ 07724 USA

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