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Service Maintenance Agreement for Celltrio RoboCell Cell Line Automation System

Health & Human Services (HHS)Sol: 75N98026Q00329
FFP
$13K – $60K per task order

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Quick Brief

The Department of Health and Human Services is contracting for a Service Maintenance Agreement for the Celltrio RoboCell Cell Line Automation System to ensure its reliable operation within the National Center for Advancing Translational Sciences laboratories. Key requirements include OEM-provided maintenance services, quarterly preventative maintenance reviews, remote diagnostics, and onsite support within 36 hours. This acquisition is not set aside for small businesses and has a value of $34,000,000.

Generated 27d ago

Scope & Requirements

The contractor will provide maintenance services for the RoboCell system, ensuring its performance and compliance through manufacturer-certified support.

Deliverables

  • OEM maintenance services
  • Quarterly preventative maintenance reviews and reports
  • Remote diagnostics and troubleshooting support
  • Software updates and upgrades
  • Updated system documentation annually
  • Onsite response within 36 hours as required

Contract Details

Contract Typei
FFP
Contract Value
$13K – $60K per task order
IDIQ ceiling: $34M
Similar contracts award $13K$60K (median $25K, 20,373 awards)
Period of Performance
1 year
NAICS Codes

Agency & Contact

Contracting Organization

Agency
HEALTH AND HUMAN SERVICES, DEPARTMENT OF

Point of Contact

John A. Smith
Contracting Officer
(202) 555-0100

Key Dates

Published28d ago
May 7, 2026
Became Solicitation28d ago
May 7, 2026
Tracked
Last Updated26d ago
May 9, 2026
Response Date18d ago
May 17, 202604:00 AM EDT
Response Due18d ago
May 17, 2026

Description

Notice of Intent to Sole Source SOLICITATION NUMBER: 75N98026Q00329 TITLE: Service Maintenance Agreement for Celltrio RoboCell Cell Line Automation System . PRIMARY

POINT OF CONTACT: Jaddua Johnston [email protected] Phone: 240-569-0006 INTRODUCTION: THIS IS A PRE-SOLICITATION NON-COMPETITIVE (NOTICE OF INTENT) SYNOPSIS TO AWARD A CONTRACT WITHOUT PROVIDING FOR FULL OR OPEN COMPETITION (INCLUDING BRAND-NAME). National Center for Advancing Translational Sciences (NCATS) requires OEM-provided maintenance services to ensure continued, reliable operation of the RoboCell Cell Line Automation System supporting automated cell culture and translational research workflows. NORTH AMERICAN INDUSTRY SYSTEM (NAICS) CODE and SET ASIDE STATUS Precision Equipment Repair and Maintenance @ $34,000,000. This acquisition is NOT set aside for small businesses. REGULATORY AUTHORITY This acquisition will be conducted using FAR Part 12 – Acquisition of Commercial Items in conjunction with FAR Part 13 – Simplified Acquisition Procedures, as applicable. The resultant contract will include all appropriate provisions and clauses in effect through the current Federal Acquisition Circular (FAC).. STATUTORY AUTHORITY This acquisition is being conducted under the authority of: FAR 6.302-1 – Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency

Requirements (41 U.S.C. 3304(a)(1)) DESCRIPTION OF REQUIREMENT: PURPOSE AND

OBJECTIVES: The RoboCell system is a critical automation platform within NCATS laboratories. The consistent, reproducible, and standardized cells produced by this system are integral to the high throughput nature of our work. The

objective of this SOW is to maintain system uptime, performance, and compliance through manufacturer-certified maintenance and support services. The Celltrio RoboCell System is an automated cell culture and cell line management platform designed to streamline, standardize, and scale routine cell culture workflows. It automates labor‑intensive and error‑prone tasks involved in maintaining cell lines, allowing researchers to focus on experimental design and data analysis. The system is closed, meaning all the components (robotic arms, liquid handling modules, incubators, etc.) are fully integrated into the system which allows for the full automation of the entire process. The required service engineers must be factory trained to maintain the robotic system made by Celltrio, as well as all the integrated components within the closed system (Agilent Cytation 10 confocal microscope, VSpin plate centrifuge, Biomek i7 liquid handling workstation, etc.)

Period of Performance: The

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