Laurel Warehouse Fulfillment Services for Government Publications
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The United States Government Publishing Office (GPO) is procuring end-to-end order fulfillment and support services for its Laurel Warehouse, including warehouse and distribution operations, print design, website development, customer contact center operations, and inventory reporting.
Scope & Requirements
End-to-end order fulfillment and support services, including warehouse and distribution operations, print design, website development, customer contact center operations, and inventory reporting.
Contract Details
- Estimated Value
- est. $150K – $25MSimilar contracts award $10K – $75K (median $22K, 253 awards)Above typical range
- NAICS Codes
- Place of Performance
- Laurel, MD, USA
Qualifications & Eligibility
- Past Performance
- Past performance questionnaire is attached.
Agency & Contact
Contracting Organization
- Agency
- UNITED STATES GOVERNMENT PUBLISHING OFFICE
- Office
- Laurel Warehouse
Point of Contact
Key Dates
Description
The United States Government Publishing Office (GPO) Laurel Warehouse is located at 8660 Cherry Lane, Suite #32 Laurel, MD 20707. This requirement encompasses end-to-end order fulfillment and support services, including: warehouse and distribution operations; print design and small-scale promotional printing; website design, development, maintenance, and technical support; customer contact center operations; customer account management; and inventory and financial reporting. The Contractor shall perform all services in English, support multiple communication channels (telephone, email, and written correspondence), and execute all tasks with minimal Government direction in accordance with the statement of work. Troy
D. White Alternative
Point of Contact Michaela Farmer Contracting . Capitol Street NW (No Street Address
2) Washington, DC 20401 USA to this opportunity. Attachment 3 - Past Performance Questionnaire.pdf Attachment 2 - Example Fufilment SOP.pdf Attachment 1 - Example PBGC Standard Operating Procedures.pdf
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