Base Telecommunications Systems Operations and Maintenance Services

for Commercial Items Joint Base Charleston (JB CHS) Base Telecommunications Systems Operations and Maintenance (BTS O&M) Services RFQ – FA441826Q0053

• (i) This is a combined for commercial products or commercial services prepared in accordance with RFO part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued. Solicitation number FA441826Q0053 is issued as a Request for Quotation (RFQ) for Joint Base Charleston (JB CHS) Base Telecommunications Systems Operations and Maintenance (BTS O&M) Services. This acquisition is 100% small business set-aside. The applicable is DG01 - IT and Telecom - Network Support Services (Labor) and NAICS code is 517111 - Wired Telecommunications Carriers for this acquisition. The size standard for the appliable NAICS is 1,500 employees. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov and selecting FAR Overhaul. This is not a Defense Priorities and Allocations System (DPAS) rated acquisition.
• (ii) A list of line-item number(s) and items, quantities, and units of measure (including option(s)). See attached RFQ

pricing sheet, Atch 02 and Product Identifier List (PID), Atch 03.

• (iii) The contractor shall provide all labor, supervision, materials, consumables, tools, equipment, transportation, and other items or services necessary to provide full O&M services to the JB CHS BTS and deliver highly reliable wired telecommunications, networked voice, video, and data services. Full O&M includes system administration, sustainment, and database management, through maintenance and repair, Trouble Tickets, Work Orders, technical solutions, and special projects. The contractor is responsible for operating and maintaining the following BTS components: the Telephone Switch System, Voice over Internet Protocol (VoIP) equipment, Media Gateways, Inside Plant (ISP) and Outside Plant (OSP) infrastructure, Primary Rate Interface (PRI) and Session Initiation Protocol (SIP) trunks, the Telecommunication Management System (TMS), Call Accounting System (CAS), Voice Mail, Voice Protection System (VPS), Global Positioning Services (GPS), along with equipment integrated into auxiliary radio, wireless, and paging networks, CIPS/CVC, copper and fiber infrastructure, and all equipment listed in Appendix B of the Performance Work Statement (Atch 01). Services shall be performed in accordance with (IAW) the PWS, Original Equipment Manufacturer (OEM) specifications, Department of Defense (DoD) directives, US Air Force (AF) policies, and applicable laws. The contractor shall be certified as an "Authorized Business Partner" of Avaya Government Solutions Inc and qualified to provide “Switch Maintenance Support Services" and authorized as a reseller of Avaya Government Solutions maintenance, repair service, repair parts/spare parts. The contractor must also hold a current ISO 9001, ISO/IEC 20000, or CMMI Level 2 (or higher) appraisal. All contractor personnel shall hold at minimum a valid U.S. Tier 3 Security Clearance.
• (iv) This acquisition shall be F.O.B Destination. The

place of performance is Joint Base Charleston – Air Base, Naval Weapons Stations, and North Auxiliary Airfield, SC. The

period of performance is one base year and four (4) one-year option periods (01 Oct 2026 –