Telemarketing Bureaus and Other Contact Centers: NAICS 561422
Browse federal contract opportunities classified under NAICS code 561422 (Telemarketing Bureaus and Other Contact Centers). Find active solicitations on SAM.gov, understand size standards, and discover set-aside opportunities for your business.
About NAICS 561422
Telemarketing Bureaus and Other Contact Centers. This industry falls under the Administrative and Support and Waste Management sector (NAICS codes beginning with 56).
Federal agencies use NAICS code 561422 when posting contract opportunities on SAM.gov to classify the type of work being solicited. Businesses that operate in the telemarketing bureaus and other contact centers space should include this code in their SAM.gov registration and capability statements to ensure they appear in relevant searches.
How to Use NAICS 561422 in Federal Contracting
To compete for federal contracts under NAICS 561422, your business should be registered in SAM.gov with this NAICS code listed in your entity profile. When agencies post solicitations for telemarketing bureaus and other contact centers work, they reference this code to determine the applicable small business size standard and any set-aside eligibility.
If you hold certifications such as 8(a), HUBZone, SDVOSB, or WOSB, you may be eligible for set-aside contracts under this NAICS code. These set-asides limit competition to certified small businesses, giving you a significant advantage in winning federal work.
FedOverwatch monitors SAM.gov daily and can automatically match you with new opportunities under NAICS 561422. Set up your profile with your NAICS codes and certifications to receive personalized contract alerts.
NAICS 561422 Market Intelligence
Based on 3 years of federal award data from USAspending.gov, the telemarketing bureaus and other contact centers market has seen 272 contract awards totaling $3.2B in value. The median contract size is $1.2M, with approximately 8 new awards per month.
Total Awards (3yr)
272
Total Value
$3.2B
Median Contract
$1.2M
Competitors
34
Contract value distribution
77 small business awards ($204.3M total value,$862K median)
34 companies compete for NAICS 561422 contracts
See who's winning, their award values, and where you fit in the market
Explore CompetitorsSize Standards
The SBA establishes size standards for each NAICS code to define what qualifies as a "small business" for federal contracting purposes. For NAICS 561422 (Telemarketing Bureaus and Other Contact Centers), the size standard is based on either average annual receipts or number of employees, depending on the specific industry. Meeting the size standard for your primary NAICS code is required to qualify for small business set-aside contracts.
Visit the SBA Size Standards Table to find the current threshold for NAICS 561422.
Recent NAICS 561422 Opportunities
View all →The General Services Administration is procuring services under the Multiple Award Schedule for various contract line items. Key requirements include compliance with federal acquisition regulations and the ability to provide specified services related to furniture systems management. The response deadline for submissions is July 13, 2026.
The Department of Veterans Affairs is procuring services related to the Veterans Experience Office (VEO) Contact Center. The procurement involves amendments to existing contracts to enhance the support and services provided to veterans, focusing on improving their experience and access to resources.
Frequently Asked Questions
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Set up your profile with your NAICS codes and certifications, and FedOverwatch will automatically match you with relevant telemarketing bureaus and other contact centers opportunities as they're posted on SAM.gov.